Check It: Reusable Checklists Support

Email Support

Send support requests to [email protected].

Helpful Details to Include

Your device model and operating system version.
The Check It: Reusable Checklists app version, if available.
A short description of what happened.
Any steps that seem to reproduce the issue.

The following backup instructions apply to the current iPhone app, not to Android.

Back up and restore your lists

On iPhone, open Settings → Backup & Restore. Backup and restore are included in Free. Enter and confirm a password of at least 12 characters, then save the encrypted file through Files. Keep a copy accessible if the phone is lost and store the password separately. A file saved only on that phone does not protect against losing it. We cannot recover a forgotten backup password or verify that a storage provider finished uploading your file.

To restore, enter the original password, choose the file, review the number of lists, and confirm replacement. Restore replaces rather than merges current lists. Save a separate backup first. Paid access is not part of a checklist backup; use Restore Purchases separately.

Purchases and existing lists

Plus unlocks unlimited saved lists. Monthly and yearly plans are offered to new customers; existing Lifetime purchases retain verified entitlement and restore rights. Expiry or refund does not delete lists, although Free limits can restrict creating additional lists.

If stored data cannot be read

The current iPhone app preserves unreadable original data and blocks edits and replacement. Contact support before deleting or reinstalling it. Do not send passwords, backup files, or sensitive checklist contents.

Check It is a personal organizer, not safety, medical, legal, or professional compliance software. Android features may differ.

Privacy

Review the Check It: Reusable Checklists Privacy Policy for information about how the app handles data.