Privacy Policy

Overview

Just in Case: Trusted Info is designed as a local-first organization tool for important notes, reminders, and personal reference information. This policy covers the current Apple version and Android version 1.1. Platform-specific practices are described below.

Information You Enter

Just in Case: Trusted Info may let you enter notes, reminders, categories, important details, and related personal information. In the current Apple version and Android version 1.1, this information is stored locally on your device and is not sent through the public app catalog or purchase flows. Android version 1.1 does not provide organizer export or in-app secure sharing. Full secure sharing is not enabled in the current Apple version.

Accounts and Cloud Sync

Just in Case: Trusted Info does not require an account, sign-in, registration, or cloud sync in the current Apple or Android version. Sykes Holding Group does not operate backend sync for organizer content.

Reminders and Notifications

If you enable reminders, Just in Case uses local notifications on your device. You can disable reminders in the app or manage notification permission in your device settings.

Support Email

If you email us for support, we will receive the information you choose to include in that email, such as your email address, app details, or a description of your request. We use that information to respond to you and provide support. Please do not send passwords, recovery codes, passkeys, private legal documents, medical records, or other sensitive organizer details. Support email is handled outside the app.

Purchases

On Apple platforms, optional Premium purchases are handled by Apple through StoreKit. On Android, any optional Premium purchase offered by the app is handled through Google Play Billing. The applicable store may process purchase-related information under its policies. Just in Case receives the product and current purchase state needed to manage Premium access but does not receive your full payment card details. Premium expands local organizer capacity only.

On Android, Google Play Billing processes purchase history and technical service data, including app and device configuration, billing events, results, errors, and latency, to provide purchase functionality and support service operation and analytics under Google's policies. This provider processing does not include organizer content or full payment-card details. Sykes Holding Group does not operate a separate app analytics pipeline for this data.

Public App Catalog and Network Data

When you open More, Just in Case makes a static HTTPS GET request for SHG's public app catalog. The request does not include organizer or purchase data, account information, or an app-supplied identifier.

The catalog is hosted on DigitalOcean App Platform and delivered through DigitalOcean's built-in Cloudflare-powered edge CDN. Ordinary IP address and user-agent data, along with service metrics, may be processed under provider policies to deliver and protect the request. Sykes Holding Group does not use this information for advertising or tracking.

Analytics, Advertising, and Tracking

Just in Case: Trusted Info does not sell your personal information and does not include an app analytics or advertising SDK, cross-app tracking, or an SHG-operated diagnostics or crash-reporting service. Google Play Billing's provider processing and the user-opened public catalog request are described separately above; neither sends your organizer content to an SHG analytics system.

Data Retention and Deletion

Just in Case: Trusted Info stores app data locally on your device in the current version. Local app data remains on your device until you edit it, delete it, reset the relevant app content, or delete the app from your device.

On Apple devices, depending on your iOS and iCloud settings, device-local app data may be included in Apple-managed device backups. Sykes Holding Group does not control those backups. In Android version 1.1, organizer content is excluded from the app's configured Android cloud-backup and device-transfer rules.

Support email is handled outside the app and is retained as needed to respond to your request, maintain support records, and meet applicable legal or business requirements. Its retention and deletion are not controlled by Just in Case.

Children's Privacy

Just in Case: Trusted Info is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. If we make changes, we will update the effective date on this page.

Contact

If you have questions about this Privacy Policy, contact Sykes Holding Group at [email protected].