Privacy Policy

Overview

Recall Radar: Product Alerts is designed as a local-first iPhone app for product watch lists, sample alert details, manual reviews, and follow-up notes. The current version does not require an account and does not include cloud sync, third-party analytics, advertising SDKs, push notifications, or a production recall backend.

Information You Enter

Recall Radar: Product Alerts may let you enter watched product details, vehicle watch details, alert review status, onboarding state, premium-unlocked state, last review date, follow-up notes, and related information. This information is intended to stay on your device unless you choose to export, share, or otherwise send it outside the app.

Accounts and Cloud Sync

Recall Radar: Product Alerts does not require an account, sign-in, registration, or cloud sync in the current version.

Customer-owned Encrypted Recovery

Free customer-owned recovery on iPhone encrypts watched products, vehicles, alert records and statuses, personal review dates, and setup on your device using your chosen backup password. You select the file destination or existing backup through Apple's Files interface. Selected storage providers may process or retain files under their own terms. SHG does not receive these backups or retain the password and cannot recover a forgotten password. Export completion does not confirm cloud upload or off-device availability. There is no automatic sync.

Restore validates and previews the backup before you explicitly replace saved data, not merge it. Technical size and record limits apply. A prior local safety copy is retained on the device; keep separate portable backups. Recovery files exclude paid access and purchase credentials. Restore Purchases is separate. No cross-platform interchange is promised.

Purchases and StoreKit

Premium purchases are handled by Apple through StoreKit. Apple may process purchase-related information according to Apple's policies. Recall Radar: Product Alerts also uses StoreKit restore-purchase functionality. The app does not collect payment card numbers or create a Sykes Holding Group account profile for you. After a verified purchase or restore, the app stores premium-unlocked state locally.

External Links

Opening More requests SHG's public app catalog over HTTPS without watch list content, vehicle details, VINs, alert status, or an app-generated user identifier. Hosting and network providers may process normal network metadata.

Recall Radar: Product Alerts includes user-tapped links to Sykes Holding Group pages, including the app page, Privacy Policy, Support page, and Apps page. When you open these pages, the website or hosting provider may receive normal web request information such as IP address, browser or device information, requested page, date and time, and similar server log data.

The app may also include user-tapped links to official recall-source websites, such as FDA, NHTSA, and CPSC pages. Recall Radar: Product Alerts does not currently send your watched products, vehicle details, VIN, barcode, medication information, household notes, or alert status to those websites. External websites operate under their own privacy policies and logging practices.

Support Email

If you email us for support, we will receive the information you choose to include in that email, such as your email address, app details, or a description of your request. Support email may include app name or version, device model, iOS version, issue description, screenshots, watched item details, purchase questions, privacy questions, or other user-provided context. We use that information to respond to you and provide support. Please avoid sending sensitive personal information and do not send passwords or backup files. Use redacted examples only.

Analytics, Advertising, and Tracking

Recall Radar: Product Alerts does not sell your personal information. Recall Radar: Product Alerts does not use third-party analytics, advertising SDKs, or third-party advertising tracking in the current version.

No Production Backend

Recall Radar: Product Alerts does not currently include a production recall backend, server-side recall matching service, barcode-scanner network lookup, retailer imports, pharmacy imports, medication imports, family sharing, household sharing, or cross-device sync.

Data Retention and Deletion

Recall Radar: Product Alerts stores app data locally on your device in the current version. Local app data remains on your device until you edit it, delete it, reset the relevant app content, or delete the app from your device. Exporting a copy does not delete the original. Files you save or share outside the app remain under your and the selected provider's control; deleting the app does not delete those portable copies.

Depending on your iOS and iCloud backup settings, device-local app data may be included in Apple-managed device backups. Sykes Holding Group does not control Apple-managed backups. You can manage device backups through your Apple device and iCloud settings.

Support emails are retained as needed to respond to your request, maintain support records, and meet applicable legal or business requirements.

Children's Privacy

Recall Radar: Product Alerts is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. If we make changes, we will update the effective date on this page.

Contact

If you have questions about this Privacy Policy, contact Sykes Holding Group at [email protected].