Email Support

Send support requests to [email protected].

Helpful Details to Include

  • Your device model and iOS version.
  • The Xera app version, if available.
  • A short description of what happened.
  • Any steps that seem to reproduce the issue.

Privacy

Review the Xera Privacy Policy for information about how the app handles data.

Before You Send

Do not include private card content, hidden context, allergies, credentials, API keys, private certificates, or unredacted personal information unless support specifically asks for a redacted example.